1. Billing

• All memberships are billed monthly on the same date each month.

• Accepted payment methods include credit card, debit, ACH, and HSA/FSA cards.

2. Cancellations & Holds

• Memberships renew automatically unless canceled 14 days before the next billing cycle.

• Pauses are allowed for vacations, medical reasons, or injuries for up to 60 days per year with written notice.

• Memberships cannot be transferred or shared unless otherwise stated (Family & Friends Bundle exception applies).

3. Guest Passes

• Each member is entitled to one guest pass per month, which must be used during the same month and accompanied by the member.

4. Discounts

• Founders Members enjoy lifetime pricing locked at the original rate.

5. Membership Changes

• You may change to any other type of membership at any renewal time. 

6. Missed Sessions

• Missed appointments are subject to the clinic’s cancellation policy.

• Repeated missed sessions may result in forfeiting that visit. 

• Numerous offenses of missed sessions can result in termination of the membership.

7. Communication

• Updates, schedule changes, and exclusive member offers are communicated via email and/or text.

• Members are encouraged to keep contact information up to date.

 

 

⚖️ Friendly Reminder

Memberships are designed for flexibility and consistency — giving you access to care that fits your lifestyle while protecting your reserved time and our scheduling integrity.